AgencyFuture proofOptimisationSocial business Social Business Future Gazing: #1 Social Media Comes Home In part one of our Social Business Future Gazing series, we look at how the client-agency…SimonOctober 5, 2015
AgencyFuture proofReal timeSocial business Our Social Media Week London 2015 Panel Event – The Future of Paid Social Last week I had the opportunity to sit on a discussion panel alongside a really interesting mix…SimonSeptember 21, 2015
Future proofOptimisationSocial business LinkedIn Lookup means no more awful away-day mugshots… LinkedIn's new app "Lookup" can help co-workers quickly understand who else in the business has what skills,…SimonSeptember 14, 2015
Future proofOptimisationReal timeSocial business “Reply to Facebook comments privately with a message”: 3 things for customer teams to consider Last week Facebook announced a subtle but extremely interesting upgrade for customer service teams - "reply to comments privately…SimonAugust 10, 2015
Future proofOptimisationSocial business Unlimited Direct Message characters should trigger a rethink for Twitter customer service Twitter’s latest change to Direct Messages (removing the 140 character limit) may seem like a…SimonJune 12, 2015