Competitor social media audits are all too often riddled with misleading information – this post explains how to avoid some common pitfalls.
“I have to start ghosting Snapchat” I heard a social media manager say the other day. This struck me as both a masterful ‘tech geek’ pun AND an astute observation on a major challenge social media teams face.
The race to win in the audio rooms space is heating up. With Twitter and then Facebook looking to provide an alternative to the invite-only Clubhouse, audio has been the talk of the social media town. But is the excitement justified?
Physical retail stores are some of hardest hit businesses with the coronavirus lockdown restrictions. As 2021 continues to be ‘anything but normal’, we wanted to share five practical tips to help retailers maximize social customer care, to support operational efficiency.