Future proofOptimisationSocial business Unlimited Direct Message characters should trigger a rethink for Twitter customer service Twitter’s latest change to Direct Messages (removing the 140 character limit) may seem like a…SimonJune 12, 2015
Optimisation The #anatomy of a hashtag (and what we can learn from children) An article on the BBC website this morning illustrates nicely a conversation I’ve been having about hashtags.…SimonMay 28, 2015
Future proofOptimisation 4 opportunities that Twitter’s changes to Direct Messages offer brands. Two recent updates by Twitter to Direct Messages (DMs) open up some great opportunities for brands to…SimonMay 1, 2015
OptimisationReal time Why congratulations on the new prince or princess won’t cut it Any day now, the Duke and Duchess of Cambridge will be expecting their second child. Didn't you…SimonApril 20, 2015
OptimisationSocial business Is this the best piece of “branded social capital” ever? The other day I was out running in an 11-year-old t-shirt, and it dawned on…SimonMarch 26, 2015